Frequently Asked Questions

We support SIP protocol

Yes, Wavesat offers termination of VoIP calls to all countries of the world.

Yes; as of now, every individual customer needs Internet connectivity to use our service.

As of now, payments can only be made towards our service by wire transfer. The wire transfer information is sent to individual customers upon sign up.

Yes, every customer shall be responsible for any wire transfer associated charges.

After making the wire transfer, please send a mail to accounts@wavesat.net with such details as your username, Wavesat account number (in case you have multiple user accounts with us), amount transferred (net bank charges) and date of transfer. Give about two business days for your fund to get into our account and we shall credit your account immediately we confirm its receipt.

Yes. You can view full CDR (Call Detail Record) information as well as your remaining funds. Login to the customers' section

Yes. Of course, for larger carriers we will setup convenient terms with your accounting department and extend credit to long-standing customers over holiday periods.

To make international calls, Dial the destination number you want to reach, starting with the country code

Individual user accounts does not allow for simultaneous calls; except for corporate accounts which allow such.